Meet Technico's Genie™
Launching Commercially – Now Accepting Founding Clients
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Technico’s Genie™ is a proprietary AI platform we built from the ground up for the gas and plumbing distribution industry. It is not a generic chatbot. It carries the equivalent of 15 years of industry counter experience, knows your products, understands your regulations, and serves your customers around the clock – in 12 languages.
We are now opening the platform to founding clients outside of Technico. Here is everything you need to know.
The Platform
What is Technico's Genie™?
A partially agentic AI customer intelligence platform – built specifically for gas and plumbing distribution, and now being expanded to serve any small or medium-sized business that wants a deeply trained AI assistant that genuinely knows their business.
Industry-Specific Intelligence
Trained on your products, regulations, permit requirements, and installation guides not generic internet knowledge.
Partially Agentic
Takes autonomous actions schedules callbacks, captures leads, routes customers, logs conversations - not just answers questions.
Self-Improving
Every conversation makes it smarter. A live learning engine that identifies knowledge gaps and improves over time.
Network Intelligence
As more clients join the platform, every client benefits from the collective learning of the network.
Features & Benefits
What Genie Does For Your Business
24/7 Customer Expert - Zero Overtime
Answers product questions, specs, installation guides, and regulatory requirements at 2am on a Sunday with the same accuracy as your best counter person.
GPS Branch & Location Routing
Detects where a customer is and routes them to the nearest location - automatically, with hours, phone numbers, and directions.
County-Specific Permit & Regulatory Guidance
Knows permit requirements by county. Customers get the right answer for their jurisdiction - not a generic answer that gets them in trouble.
Callback Scheduling & Lead Capture
Customers request a callback directly in the chat. Name, phone, topic, and preferred time captured and emailed to your team instantly.
8 Automated Intelligence Reports
Monthly top questions, knowledge gap analysis, upsell performance, geographic trends, engagement analytics - your customers tell you exactly what they need.
Intelligent Upselling Engine
Recommends complementary products, accessories, and installation requirements - increasing average transaction value automatically.
Installs Like a Native App
Progressive Web App technology - customers can add Genie to their phone or iPad home screen and access it like a native app. No App Store required.
Built-In Safety Guardrails
Genie operates within defined guardrails - it stays in scope, declines questions outside its lane, and routes customers to a person or the proper authority rather than giving regulated or safety-critical advice. Built with accessibility best practices in mind.
- 🇺🇸 English
- 🇪🇸 Spanish
- 🇫🇷 French
- 🇩🇪 German
- 🇮🇳 Hindi
- 🇨🇳 Mandarin
- 🇮🇹 Italian
- 🇯🇵 Japanese
- 🇸🇦 Arabic
- 🇭🇹 Haitian Creole
- 🇧🇷 Portuguese
- 🇯🇲 Patio
Global Ready
One Platform. 12 Languages. Automatic.
Genie automatically detects the language your customer is writing in and responds fluently – no configuration needed. One platform serves your entire customer base, wherever they’re from.
Why Genie
What Makes This Different
Not a Generic Chatbot
Built specifically for gas and plumbing distribution. Knows your products, your codes, your industry. Not adapted from a generic retail tool.
Staffing Pain Solved
Counter staff turnover is a real problem. Genie never calls in sick, never quits, and carries 15 - 20 years of industry knowledge from day one.
Reporting That Drives Decisions
8 automated reports turn every customer conversation into actionable business intelligence - what to stock, what to train on, where to focus.
White-Label Ready
The platform can be branded and deployed under your name for your customers - same engine, your identity, your knowledge base.
Founding Client Advantage
Early adopters lock in founding client pricing, receive priority onboarding, and gain early access to every new feature as the platform evolves.
One platform. Multiple brands. Zero theory.
— Anthony Rivas, President, Technico Gas LLC
Ready to See Genie in Action?
We’re now accepting founding clients – first access, a personalized demo, and founding-client terms before the public launch.
